Refund and Cancellation Policy
At GURUJI ENTERPRISES, we strive to provide the best products and services to our customers. However, we understand that there may be instances where you need to request a refund or cancel your order. This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed..

Cancellation Policy
Order Cancellation by Customer:
• You may cancel your order before it is processed and shipped. To cancel an order, please contact our customer support team at GURUJIENTERPRISES0419@GMAIL.COM with your order details.
• If the order has already been processed or shipped, it cannot be canceled.

Order Cancellation by GURUJI ENTERPRISES:
• We reserve the right to cancel any order due to unforeseen circumstances, such as stock unavailability, pricing errors, or fraudulent transactions.
• If we cancel your order, you will be notified via email or phone, and a full refund will be issued.

Refund Policy
Eligibility for Refunds:
• Refunds will be issued only for eligible cases, including defective products, incorrect items received, or orders canceled before processing.
• Refund requests must be submitted within 7 of receiving the product or service.
• To initiate a refund, please provide proof of purchase, along with images or details of the issue, if applicable.

Non-Refundable Items and Services:
• Items purchased during promotional sales or discounts.
• Services that have already been rendered.

Refund Process:
• Once your refund request is approved, the refund will be processed within 7 business days.
• Refunds will be credited to the original payment method used for the purchase.
• In case of any delay in the refund process, please contact our support team for assistance.

Returns and Exchanges
Return Policy:
• If you receive a defective or incorrect product, you may request a return within 7 days of delivery.
• The product must be returned in its original packaging, unused, and in the same condition as received.
• Customers may be responsible for return shipping costs unless the return is due to an error on our part.

Exchange Policy:
• Exchanges may be allowed for defective or incorrect items. If an exchange is not possible, a refund will be processed instead..

Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Name: Mr. GURUJI ENTERPRISES
Phone: +91 9911939997
Address: SRS 225 GROUND FLOOR PEERAGARHI VILLAGE , Delhi, 110087
Email: GURUJIENTERPRISES0419@GMAIL.COM